Accessibility Statement
Commitment to accessibility
Superga S.r.l. is committed to ensuring the digital accessibility of its website www.superga.com for people with disabilities. We are continuously working to improve the user experience for all users by applying the most widely recognized and up-to-date accessibility standards.
Conformity status
The reference guidelines for the development of the website are the Web Content Accessibility Guidelines (WCAG) 2.1 and 2.2, Level AA.
The website is currently partially compliant with these guidelines due to some temporary technical limitations that we are actively working to resolve.
Known limitations and non-accessible content
Despite our efforts to ensure the accessibility of the entire product catalog and website pages, some temporary exceptions may occur in the following areas:
- Alternative text: Some product images or promotional banners may not yet include detailed alternative text (alt text) for screen readers.
- Multimedia elements: Some promotional or demo videos may not include full subtitles or integrated audio descriptions.
- Colour contrast: In certain visual combinations within product detail pages or promotional labels (e.g. New In, Bestseller, or discount percentages), the contrast between text and background may not always meet the optimal required threshold.
- Keyboard navigation: Some advanced interactive elements, such as complex dropdown menus or shopping cart filters, may be difficult to use when navigating exclusively via keyboard.
Feedback mechanism and contact information
We welcome your feedback and reports regarding the accessibility of our website. If you encounter any digital barriers, navigation issues, or if you need product information in alternative formats, please contact us:
- Email: customer@superga.com
- Online form: via our “Contact us” section
- Postal address: BasicNet S.p.A., Largo Maurizio Vitale 1, 10152 Turin, Italy
We aim to respond to all reports and resolve any issues as quickly as possible.